| Will you need access
to my Amazon seller account? |
 |
| We will NEVER request direct
access to your Amazon account while assisting you during the category ungating
process. We work with you to understand the process of getting approved
from start to finish. Our process is unique for each and every client.
We are here to guide and assist you through the application process. |
|
| Is this an instant download
once payment is complete? |
|
| No. Once payment is approved
by our staff each seller will be emailed (PayPal email only) and the process
will begin within
12 hours from receipt of payment. The process
will request information from you by form submission along with any pertaining
documentation you may have at this time. Please allow extra time if payment
is made on weekends as we DO NOT currently work on weekends. |
|
| I see that you offer
bundles on your website but it is not a bundle I am needing. Do you offer
custom service bundles? |
|
| We currently offer service
bundles by marketplace but of course we can't offer every bundle combination
a seller would request. If we do not offer a bundle service you are needing
please contact us to request your special
bundle needs. We are happy to work with a client at any time based on their
category ungating needs. |
|
| Do you offer any discounts
for your services? |
|
| If you are purchasing a
single service from us we do not offer discounted rates. Although,
if you are a returning client or if you are purchasing multiple services
from us we are happy to provide a discounted rate. Please contact
us to discuss your needs. |
|
| Do you offer "Brand Ungating"
services? |
|
| No, we do not offer
brand ungating services at this time. Please be reminded that while we
assist with category ungating it is not the same as brand ungating. This
is two seperate ungatings. |
|
| Do you provide website
development assistance? |
|
| We do not build or
develop websites at this time. Website development
is never included
in our services and is beyond the scope of our services. |
|
| Do you provide Amazon
seller account validation/verification documents for new or updated accounts? |
|
| We do not provide
validation/verification documents for Amazon seller accounts at any time.
Please consult with Amazon as to what they specifically need from you and
obtain them as requested. Amazon does have the means to validate your documents.
We encourage you to never submit falsified documents during their request. |
|
| How long does it take
to be approved? |
|
| Over the last few months
normally our approvals have ranged from less than an hour to nearly a month
at times once you receive the required documentation from us. When submitting
for category approval there is really no exact time frame. You are simply
at the mercy of the representative that is reviewing your information.
Any additional information or image requests will also slow your process
down by a representative. |
|
| Does fashion jewelry
ungating also include "fine" jewelry? |
|
| We only provide ungating
assistance to sellers wishing to be approved for the category of Fashion
Jewelry. "Fine" Jewelry requires more tedious restrictions, rules and includes
having your items individually stamped along with proof of quality documentation.
At this time we only offer Fashion Jewelry ungating assistance. |
|
| Do you offer ungating
for every category? |
|
| At this time we are trying
to add more and more categories although we only offer approval and ungating
services for categories shown on our website. We will never ungate highly
regulated categories such as "Wine" and a few others due to legal restrictions,
etc. |
|
| What happens if Amazon
denies my category approval request? |
|
| If your case application
was denied for category approval (aside from seller metrics or not having
a pro seller account) we will continue to assist you with resubmitting
your application with necessary changes for approval. If Amazon denies
your category approval request please verify that you have an Amazon "Pro"
seller subscription which is required to gain access to all gated categories.
Also, your account must meet the required Amazon seller metrics outlined
on their website. Again, please verify your Pro seller account meets the
required health and seller metrics before requesting our services. |
|
| Can I share my ungating
information with other sellers? |
|
| The information we provide
is for your exclusive use only. We ask that you please not share them with
other sellers as it could possibly cause your own account to have issues
based on vendor information, ip address', etc. on how Amazon tracks sellers
and applications. Documentation and services rendered are only to be used
during your OWN approval process. Additional images may be provided only
if needed while applications are not. |
|
| What if I'm not approved?
Refunds? |
|
| We invite you to read our
refund policy prior to purchasing our
services. |
|
| Why should I sell in
categories that require category approval? |
|
| It's simple! The more categories
you have the ability to sell in, the more opportunities you will have for
faster business growth with less competition. |
|
| Can I do the category
approval process myself? |
|
| Yes, you may! Although,
If you are like so many you have found the difficulty in being approved.
You will soon be frustrated and confused after being denied over and over
again. The category process for many categories is time consuming. You
will be asked over and over for corrections if you fail to give the representatives
exactly what they request. Most would rather use their time sourcing products
to sell on Amazon rather than trying to get ungated. What is your time
worth? |
